Privacy Policy

For Sellers

Last updated: December 2025

1. Introduction

Shopper Credibility Score (OPC) Private Limited ("SC Score", "we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect your data as a registered seller.

2. Data We Collect

  • Business identification (GSTIN, PAN, business name)
  • Contact information (name, email, phone)
  • Login credentials (password stored as secure hash)
  • Performance data from partner platforms (fulfillment rate, returns, complaints)

3. How We Use Your Data

  • To verify your business credentials via GSTIN
  • To calculate and maintain your Seller Credibility Score
  • To display your trust badge on partner platforms
  • To communicate service updates and important notices
  • To resolve disputes and improve our services

4. Data Sharing

Your SC Score (numeric value only) is shared with partner e-commerce platforms to help buyers make informed decisions. We do not share your personal contact information or detailed business data with third parties without consent.

5. Your Rights

  • Access your data through your dashboard
  • Request correction of inaccurate data
  • Dispute score calculations
  • Request account deletion (subject to legal retention requirements)

6. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.

7. Contact Us

For privacy-related inquiries:
Email: info@scscore.in
Phone: +91 141 3520329